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Gem_in_i 3NE 2NR for life
Joined: 13 Jun 2008 Tech posts: 235 Location: South My 2NRide:
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Posted: Fri Aug 01, 2008 10:52 am Post subject: |
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Am enjoying it
I try to not let small things affect me to much.
And am done dealing with them by myself anymore, I've been pushed around enough. I have someone handling them and he's not one to play around with.
And at least now the Salesman is stepping up to better service.  |
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norstar2k 3NE2NR is my LIFE
Joined: 14 Apr 2004 Tech posts: 724 Location: Movin' @ d speed of life... My 2NRide: Suzuki Grand Vitara
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Posted: Fri Aug 01, 2008 10:56 am Post subject: |
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^^^Nicely done.  |
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Gem_in_i 3NE 2NR for life
Joined: 13 Jun 2008 Tech posts: 235 Location: South My 2NRide:
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Posted: Mon Aug 25, 2008 7:41 am Post subject: |
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So after the last service a woman in service Dept call me to find out how was my Service experience and if any complaints etc.
I was reading on another thread and came to ask same question I asked.
If we do not take our vehicle to be serviced by NnM then tht Voids the warranty?
So I have to take it in 5000, 10000 etc?
Do they rip us off in these servicing? Do they change parts tht don't need changing or say they do stuff and really don't? |
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DW 3NE 2NR for life
Joined: 10 Aug 2004 Tech posts: 128
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Posted: Mon Aug 25, 2008 8:08 am Post subject: |
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| Gem_in_i wrote: | So after the last service a woman in service Dept call me to find out how was my Service experience and if any complaints etc.
I was reading on another thread and came to ask same question I asked.
If we do not take our vehicle to be serviced by NnM then tht Voids the warranty?
So I have to take it in 5000, 10000 etc?
Do they rip us off in these servicing? Do they change parts tht don't need changing or say they do stuff and really don't? |
As far as I know, you need to service it every 5000km by them just to maintain the warranty within that period.
As for changing parts that dont need changing, so far I have not had that issue. I am just under 50,000 Km and its only oil. filter, air filter that gets changed.
I have heard first hand stories of the "not changing" what was on the bill and other things; but every story has more than one side..so who knows  |
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Gem_in_i 3NE 2NR for life
Joined: 13 Jun 2008 Tech posts: 235 Location: South My 2NRide:
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Posted: Mon Aug 25, 2008 8:13 am Post subject: |
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Thanks for the reply DW
I haven't made 5000 yet but by next month I wud so just finding out. Is all kinda sides of a story I hearing.
Wht oil they use? I know they said Castrol but can't remember if its Castrol Synthetic. |
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DW 3NE 2NR for life
Joined: 10 Aug 2004 Tech posts: 128
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Posted: Mon Aug 25, 2008 8:53 am Post subject: |
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When I first started servicing they used some oil starting with H..cant remember the name right now.
Then it changed to Castrol. It was always a full syntec they used. |
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hottgirl Street 2NR
Joined: 28 Jan 2008 Tech posts: 81
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Posted: Fri Aug 29, 2008 8:58 am Post subject: |
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Gem_in_i,
i am thinking of buying a tuscon soon...in fact we are going in next week to look at it...i am hoping that we don't the same kind of trouble that you get for yours...  |
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DW 3NE 2NR for life
Joined: 10 Aug 2004 Tech posts: 128
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Posted: Fri Aug 29, 2008 9:17 am Post subject: |
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Can any of the gas based model drivers comment on the type of mileage they get on average for the Tucson ..I am curious as to how much different it is compared to the diesel version..  |
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Gem_in_i 3NE 2NR for life
Joined: 13 Jun 2008 Tech posts: 235 Location: South My 2NRide:
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Posted: Fri Aug 29, 2008 2:10 pm Post subject: |
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Hottgirl get the Tucson you won't regret it.
My biggest problem was getting the vehicle released and tht was Customs fault.
Maybe if they have in stock you wount have to go thru the ordering and waiting and then waiting on Customs to release it.
Also I've been hearing abt price increase but am not sure.
DW I never really watched my gas consumption but one of my runs to an office I make abt 130kms cud be more sometimes, to office and back and I use abt 1/4 tank gas or lil less.
Oh, and I drive with a/c. |
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hottgirl Street 2NR
Joined: 28 Jan 2008 Tech posts: 81
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Posted: Fri Aug 29, 2008 3:34 pm Post subject: |
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Gem, we wanted to get a black but the sales rep said that its the most difficult colour to get....so i guess we're gonna get a different colour instead...the guy also said that it cld take as soon as a week or as long as a month..how long did you have to wait for customs to clear?
The price quote we got was not bad..but do they offer any discounts? |
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Gem_in_i 3NE 2NR for life
Joined: 13 Jun 2008 Tech posts: 235 Location: South My 2NRide:
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Posted: Fri Aug 29, 2008 8:55 pm Post subject: |
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The sales rep usually go on the computer and find the colour you want and book it for you, after you pay the downpayment of course.
It sucks when you don't get the colour you want. Are you in hurry to get it? I think it took abt 5-6 wks to get to Trinidad. Depends on when you catch the shipment coming in.
I took more than a month waiting for Customs to clear my vehicle from the Bond. I was told they clear one day for the week. And during my time they were giving some trouble, or so I was told.
I didn't get any discount. Maybe others did but I didn't get anything free from them.
BTW for those who want the pipe side rails Auto Air now got their stock in. But as I said before am not buying anything from them again. |
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DW 3NE 2NR for life
Joined: 10 Aug 2004 Tech posts: 128
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Posted: Fri Aug 29, 2008 9:23 pm Post subject: |
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Yeah..no discount either , only some "free" mats that I changed anyways and a Hyundai keychain...not even some reverse sensors  |
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Gem_in_i 3NE 2NR for life
Joined: 13 Jun 2008 Tech posts: 235 Location: South My 2NRide:
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Posted: Fri Aug 29, 2008 9:34 pm Post subject: |
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Oh I almost forgot. I got 'free' road side assistance for one year from N&M.
A woman called me ytday to confirm my address and said they would mail me a package and I should get tht in 3-4wks. |
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DW 3NE 2NR for life
Joined: 10 Aug 2004 Tech posts: 128
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Posted: Mon Sep 01, 2008 9:50 am Post subject: |
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Ahh yes...the "free" road side assistance...I remember that...luckily I never needed to use it  |
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Gem_in_i 3NE 2NR for life
Joined: 13 Jun 2008 Tech posts: 235 Location: South My 2NRide:
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Posted: Mon Sep 01, 2008 3:29 pm Post subject: |
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They shudda fire him.
Its going to be a pain to get my vehicle serviced now tht school has reopened. Its already hard to take in vehicle so early in morning and then go pick it up when its done in normal circumstances.
They should have a Loan vehicle for you to use. I not into travelling to class.
And this week or next week it wud need to go in for 2nd service.  |
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Gem_in_i 3NE 2NR for life
Joined: 13 Jun 2008 Tech posts: 235 Location: South My 2NRide:
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Posted: Mon Sep 01, 2008 3:33 pm Post subject: |
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But wht happened just now? I cudda swear I just read a post by Rory and made tht fire him remark.
Maybe the heat and stress getting to me.  |
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Rory Phoulorie I LUV THIS PLACE
Joined: 28 Jun 2006 Tech posts: 942 Location: Trying to bypass the speed cut of 76km/h (47mph) My 2NRide: Land Rover Series II
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Posted: Mon Sep 01, 2008 3:34 pm Post subject: |
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| Gem_in_i wrote: | | Its going to be a pain to get my vehicle serviced now tht school has reopened. Its already hard to take in vehicle so early in morning and then go pick it up when its done in normal circumstances. |
Why don't you just get it serviced on a Saturday?
I trust the San F'do branch less than the POS branch. So I drop my wife's car off at POS on a Saturday when it needs to be serviced. |
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Rory Phoulorie I LUV THIS PLACE
Joined: 28 Jun 2006 Tech posts: 942 Location: Trying to bypass the speed cut of 76km/h (47mph) My 2NRide: Land Rover Series II
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Posted: Mon Sep 01, 2008 3:38 pm Post subject: |
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| Gem_in_i wrote: | But wht happened just now? I cudda swear I just read a post by Rory and made tht fire him remark.
Maybe the heat and stress getting to me.  |
No. You are not going mad. I deleted it.
There was much much more to that incident and I made that post just out of frustration when I remembered the amount of stress the San F'do branch had caused to my wife and I just to sort out a simple repair.
When the very top management got involved, it was eventually sorted out amicably. |
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Gem_in_i 3NE 2NR for life
Joined: 13 Jun 2008 Tech posts: 235 Location: South My 2NRide:
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Posted: Mon Sep 01, 2008 3:40 pm Post subject: |
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Oh shucks. thanks for reminding me Rory. It completely slipped my mind tht they also work on Saturdays. My mind in Mon-Fri mode.  |
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Gem_in_i 3NE 2NR for life
Joined: 13 Jun 2008 Tech posts: 235 Location: South My 2NRide:
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Posted: Mon Sep 01, 2008 3:43 pm Post subject: |
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I understand Rory. I know how NnM can frustrate a person at times.
Good tht it was solved amicably  |
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norstar2k 3NE2NR is my LIFE
Joined: 14 Apr 2004 Tech posts: 724 Location: Movin' @ d speed of life... My 2NRide: Suzuki Grand Vitara
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Posted: Mon Sep 01, 2008 4:09 pm Post subject: |
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| DW wrote: | Yeah..no discount either , only some "free" mats that I changed anyways and a Hyundai keychain...not even some reverse sensors  |
But yet you still bought it.  |
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DW 3NE 2NR for life
Joined: 10 Aug 2004 Tech posts: 128
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Posted: Mon Sep 01, 2008 8:56 pm Post subject: |
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| norstar2k wrote: | | DW wrote: | Yeah..no discount either , only some "free" mats that I changed anyways and a Hyundai keychain...not even some reverse sensors  |
But yet you still bought it.  |
Yes, at the time it was the only new, diesel based vehicle, with reasonable safety that was not a "pick up" and within the price range I was looking at..and that was the only reason, what I wanted was a different story.  |
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DW 3NE 2NR for life
Joined: 10 Aug 2004 Tech posts: 128
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Posted: Mon Sep 01, 2008 9:01 pm Post subject: |
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| Rory Phoulorie wrote: | | Gem_in_i wrote: | | Its going to be a pain to get my vehicle serviced now tht school has reopened. Its already hard to take in vehicle so early in morning and then go pick it up when its done in normal circumstances. |
Why don't you just get it serviced on a Saturday?
I trust the San F'do branch less than the POS branch. So I drop my wife's car off at POS on a Saturday when it needs to be serviced. |
Sometimes they tell you, depending on which service it is, it wont finish on a Saturday; so if its one of the B or C type services they say it takes the day, so you wont get it back on Saturday if you drop it off in the morning.
Generally the A type service I get done on a Saturday and all others during the week..carrying in for the 50K this week, so I take a day off from work to do other work  |
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norstar2k 3NE2NR is my LIFE
Joined: 14 Apr 2004 Tech posts: 724 Location: Movin' @ d speed of life... My 2NRide: Suzuki Grand Vitara
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Posted: Mon Sep 01, 2008 9:27 pm Post subject: |
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| DW wrote: | | norstar2k wrote: | | DW wrote: | Yeah..no discount either , only some "free" mats that I changed anyways and a Hyundai keychain...not even some reverse sensors  |
But yet you still bought it.  |
Yes, at the time it was the only new, diesel based vehicle, with reasonable safety that was not a "pick up" and within the price range I was looking at..and that was the only reason, what I wanted was a different story.  |
I was only kidding, try Automotive Components (ACL) in Arima for service, they are a division of N&M. It's certainly an alternative to Morvant or other direct N&M service centres. Hassle free just ask for Sean, Tony or Risham. Sean is a gr8 mechanic, personable and an all round good fella. Did all my cars there with no issues, and unlike other places - L&DG or MServ, they will accommodate you on a Saturday till 12p (once u go early enough). |
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Gem_in_i 3NE 2NR for life
Joined: 13 Jun 2008 Tech posts: 235 Location: South My 2NRide:
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Posted: Mon Sep 01, 2008 9:29 pm Post subject: |
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DW you taking it in for 50K and I taking mine in for 5K
But mine wud be adding on the milage now tht I have to be driving to school at least 3 times per week.  |
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Gem_in_i 3NE 2NR for life
Joined: 13 Jun 2008 Tech posts: 235 Location: South My 2NRide:
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Posted: Mon Sep 01, 2008 9:37 pm Post subject: |
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Norstar2k, are there any places in South like ACL tht I could go to besides NnM south and still keep my warrant intact?
BTW, this is off topic, but I does be scared driving on the Highway at times no telling wht can happen. I could be innocently going to or from class and have some vehicle flying off lane etc and hitting me. |
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norstar2k 3NE2NR is my LIFE
Joined: 14 Apr 2004 Tech posts: 724 Location: Movin' @ d speed of life... My 2NRide: Suzuki Grand Vitara
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Posted: Mon Sep 01, 2008 10:16 pm Post subject: |
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| Gem_in_i wrote: | Norstar2k, are there any places in South like ACL tht I could go to besides NnM south and still keep my warrant intact?
BTW, this is off topic, but I does be scared driving on the Highway at times no telling wht can happen. I could be innocently going to or from class and have some vehicle flying off lane etc and hitting me. |
Master Serv, Cor. Scott St. & Cipero St. Saturday service by app though. Check with your Hyundai rep first.
To your second point, that's the reality of driving on T&T roads. The more time spent, the greater the odds. Night time is even more hazardous.
* Consider classes closer to home.
* Take a defensive driving course which can help build situational awareness, confidence, etc.
* Drive alert, and keep on the left lane. Most median jumps impact the car on the right lane following a crossover.
* Just be careful
Interestingly, when I'm going south for example, I have either my wife or son riding shotgun and they scan the opposite lanes for erratic driving or anything out of the ordinary, and I scan the lanes ahead, the cars alongside and behind me. Hard work to drive these days.  |
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Gem_in_i 3NE 2NR for life
Joined: 13 Jun 2008 Tech posts: 235 Location: South My 2NRide:
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Posted: Tue Sep 02, 2008 6:10 am Post subject: |
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Thanks for the tips norstar. I really appreciate it
I do 3 out of your 4 tips. Concerning the classes I have to go uwi STA. If uwi South offered those classes would have surely taken it in South.
As you said its hard work driving on our roads these days. |
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hottgirl Street 2NR
Joined: 28 Jan 2008 Tech posts: 81
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Posted: Wed Sep 03, 2008 8:14 am Post subject: |
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Gem and DW, no discounts
Well we shld be able to book an order in about 2-3weeks for the tuscon...i hope that we dont get the frustrations that you got esp since we are going through the company...who knows, maybe we might get better service (i hope)..
Anyway the 'free' roadside assistance doesn't sound like much esp since that comes with the insurance and if my vehicle were to need assistance in the first year, i'd be very worried...  |
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SS007 Ricer
Joined: 20 Dec 2006 Tech posts: 26 Location: San F'do My 2NRide:
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Posted: Wed Sep 03, 2008 8:17 am Post subject: Tuscon |
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| hottgirl wrote: | Gem, we wanted to get a black but the sales rep said that its the most difficult colour to get....so i guess we're gonna get a different colour instead...the guy also said that it cld take as soon as a week or as long as a month..how long did you have to wait for customs to clear?
The price quote we got was not bad..but do they offer any discounts? |
The dark colors need some sort of paint guard........ can't recall exactly what they called it....... but it cost extra.
I will post the mileage on the gas when I work it out.... I am about 3,500 thus far...... I agree the mats are crappy..... I will be changing mine this week. |
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