Bought new car frm McEne probs-Options offered. ur comments.

primera5fw · Posted: Tue Jul 22, 2008 9:30 am Post subject:

no resolution, none offered ...

ase_tt · Posted: Tue Jul 22, 2008 9:51 am Post subject:

hey.....i bought a ford focus from them as well and had multiple problems.

1) the Oxygen sensor went bad.
2) The Steering wheel line had a leak
3) the car kept on dropping its rev while in motion.
4) Wheel alignment is off....they contract someone to do the alignment for them. Sometimes the car never gets aligned and they charge you for it..
my car was pulling to the left and i though it was wheel alignment, so i asked them to fix it, they say they did but it was still pulling. I carried the car for myself to get it aligned and i saw that the rims were bent!
Well....i was pissed, if they aligned the car as they said they did, they would have noticed that the rims were bent right?

each problem i had, they say they fix it and it still worked like shiet.

Solution!

Call them and say the foll:

If you dont fix my car, i will drive it into the show room, cut my losses, burn it and all the others in the show room as well..

trust me they will re-schedule your car and they will make it first priority, b4 u kno it, u get your car back same day and it works like a charm and you will not experience another problem again.

OR

If the car is in its first YR of warranty, u have the option to get a new one at no cost. Of course they are not going to tell u that and they will try to change your mind, but insist that you want your car changed and they will have to.

primera5fw · Posted: Mon Sep 15, 2008 10:12 am Post subject:

3 options were given by the company
1. get someone to fix the problem they will pay for it - warrant will not be honored after
2. trade in and pay the difference
3. refund less depreciation

what do you guys think ?

ek4ever · Posted: Mon Sep 15, 2008 10:32 am Post subject:

Well all this makes me seriously reconsider buying a new Focus... Shocked

Nigson · Posted: Mon Sep 15, 2008 10:57 am Post subject:

trade in or the refund whichever gets you back more money or value

primera5fw · Posted: Mon Sep 15, 2008 11:01 am Post subject:

ek4ever, my advice stay far from that company which includes mit and hon

if you are lucky to get a good car then you ok.. otherwise is stress and losses, and insult to injury

damieG82 · Posted: Mon Sep 15, 2008 11:16 am Post subject:

they crazy or what?? Depreciation? It's a brand new car, only a few months old, and fully warrantied. They should fix it under warranty, refund you in full, or give you another car... it's THEIR problem but they want you, and you alone, to incur all the losses!

Time to take them to court Exclamation

ek4ever · Posted: Tue Sep 16, 2008 10:09 am Post subject:

kelan24o7 · Joined: 04 Oct 2007 Tech posts: 0 My 2NRide:

based on the laws foreign used dealers follows by government for a second hand car, the new car market should face the same stiff penalities as well. u should carry the matter to minstry of trade they would guide u accordingly. these companies selling cars that they cannot fix many at times, cars that they don't have parts for and most time face the same used car market for parts that they are pressuring all the time. donnot take this slight at all.

primera5fw · Posted: Wed Sep 17, 2008 12:17 pm Post subject:

lyndondz · Posted: Wed Sep 17, 2008 3:12 pm Post subject:

What did your attorney say?

primera5fw · Posted: Tue Oct 21, 2008 9:02 pm Post subject:

triniboythug · Posted: Tue Oct 21, 2008 11:29 pm Post subject:

F ound
O n
R oad
D eserted

F or
O nly
R um
D rinkers

Hey, sorry to hear that you are experiencing such problems with your vehicle and more-so the dealership. Makes me wonder if these dealerships don't ever think that the negative publicity they receive from disgruntled customers wont affect their future sales ! Even if i were thinking about buying a new FOCUS something like this is gonna cause me to think 2, 3 and 4 times before doing so now.

greatbear · Posted: Wed Oct 22, 2008 9:32 am Post subject:

kep on their skin, go to their GM and lodge ur complaint every time you take the car in. also do not void your warranty.and doo not deal with their warant manager, trust me, he eh noe what he talkin bout.

NiSmO-R · Posted: Wed Oct 22, 2008 3:23 pm Post subject:

primera5fw · Posted: Wed Oct 22, 2008 10:18 pm Post subject:

trade in less depreciation + wear and tear
25% of cost price = dep for 1st year
over 30 000 in losses .... because i got a defective vehicle and they say it have no issues. in other words it is in my imagination ... lol lol

primera5fw · Posted: Thu Oct 23, 2008 2:13 pm Post subject:

nickie poo · Posted: Thu Oct 23, 2008 2:21 pm Post subject:

i was gonna buy ah 4x4 ranger recent...thank god I was smart enough and bought myself a figo instead... TOYOTAs rule!!!

primera5fw · Posted: Fri Oct 24, 2008 1:33 pm Post subject:

ps ...many frod ranegr @ an sa automotive park up for months waiting for parts.

greatbear · Posted: Fri Oct 24, 2008 9:49 pm Post subject:

some rangers and mazdas came with a bad diff from the factory, so dat why they parked up there.southern sales hav a good bit parked up. however although their service sucks, their products are excellent, is jus sad you got a bad one.