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primera5fw
Riding on 13's
Joined: 10 Feb 2006
Tech posts: 8
Location: pos
My 2NRide:
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 Posted: Tue Jun 10, 2008 10:54 am
Post subject: Bought new car frm McEne probs-Options offered. ur comments. |
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Hi
I bought a new car Frod Fcous from a new car McEn Motor ..
after months of meetings, test drives, denial by the company, email to consumer affairs (no response), and finally a attorney to handle matter...
3 options were given by the company:
1. get someone to fix the problem they will pay for it - warrant will not be honored after
2. trade in and pay the difference
3. refund less depreciation
what do you guys think ?
Last edited by primera5fw on Mon Sep 15, 2008 10:33 am; edited 4 times in total |
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ghostbusters
I LUV THIS PLACE
Joined: 11 Aug 2007
Tech posts: 1009
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Posted: Tue Jun 10, 2008 11:11 am
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| yes, i have such issues, with my mazda 3, what kinda car u got?, if iz southern sales, what u need to do is get the GM name and address, as well as the service managers name and address, write a letter and do a formal complaint to ministry of consumer affairs and forward it to the aforementioned persons, they will sort u out quick |
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primera5fw
Riding on 13's
Joined: 10 Feb 2006
Tech posts: 8
Location: pos
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Posted: Tue Jun 10, 2008 11:29 am
Post subject: |
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| let jus say d car is a _ord _ocus |
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Rush
3NE 2NR for life
Joined: 15 Oct 2006
Tech posts: 164
Location: pos
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Posted: Tue Jun 10, 2008 11:59 am
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if u have a genuine case,
put it forward here and dont be bashful abt which delaer and what are the problems,
chances are the ppl here would reply alot more,
and take more interest |
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TriniGT
30 pounds of Boost
Joined: 06 May 2003
Tech posts: 2539
Location: Boosting Something
My 2NRide: Nissan S15 Silvia
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Posted: Tue Jun 10, 2008 12:03 pm
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| What about the man with the megane is it. Was posted on the forum with pics aswell. |
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ek4ever
Trinituner Peong
Joined: 11 Mar 2008
Tech posts: 436
Location: Spot of Pain
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Posted: Tue Jun 10, 2008 12:22 pm
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| primera5fw wrote: | | let jus say d car is a _ord _ocus |
Why you holding back? After all this trouble yuh fraid to call names and give details?
Steups!!! |
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Rory Phoulorie
I LUV THIS PLACE
Joined: 28 Jun 2006
Tech posts: 931
Location: Trying to bypass the speed cut of 76km/h (47mph)
My 2NRide: Land Rover Series II
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Posted: Tue Jun 10, 2008 12:50 pm
Post subject: Re: WTK:Bought new car frm dealer-problems not rectified-opt |
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| primera5fw wrote: | Hi
I bought a new car from a new car dealer.
Been over 3 months of running back and forth and problems not rectified. Seems like the stand on the company is that the car have no issues.
What options do i have?
Any one ever had issues like this?
thanks |
Get the Consumer Affairs Division of the Ministry of Legal Affairs involved. The dealership was giving me a run-a-round on the repairs to my wife's car which was still on warranty. I emailed the CAD giving them all the FACTS of the matter and copied it to the dealership. The CAD actually responded indicating that they are looking into it on my behalf and gave me the contact details for the person investigating my problems. After that email, the dealership got their senior personnel involved (from what I understand my concerns went to the top management) and sorted my problem out. |
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blackcivic
Riding on 13's
Joined: 01 Jun 2007
Tech posts: 4
Location: north,central & south
My 2NRide: Honda Civic
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Posted: Tue Jun 10, 2008 12:56 pm
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Sorry to hear 'bout your predicament, the advice thus far is very good, tuners on the forum are very responsive and helpful, however the advice of ghostbusters is particularly good. Write to the relevant persons and c.c the same to Consumer Affairs, also be sure to give an ultimatum as to when you expect to have the problems rectified e.g. 7/14 days failing which you'll address your dissatisfaction with the international supplier (most dealers don't like negative reports going back to the international supplier), hope this helps, if all else fail threaten legal action.  |
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Damien
3NE 2NR for life
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Location: Skinning
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Posted: Tue Jun 10, 2008 1:01 pm
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12 gauge shotgun  |
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sunnydaze
Riding on 13's
Joined: 08 May 2006
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Posted: Tue Jun 10, 2008 1:16 pm
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Should have bought a Toyota, i would send a legal letter.
Keep a record of every thing including telephone calls, it would prob take over a year (face the facts). Toyota IS OWNED BY TOYOTA JAPAN . |
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slow323
Trinituner Peong
Joined: 18 May 2005
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Location: pos, maraval
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Posted: Tue Jun 10, 2008 1:29 pm
Post subject: |
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| waz the problems that they cannot seem to fix |
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primera5fw
Riding on 13's
Joined: 10 Feb 2006
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Location: pos
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Posted: Tue Jun 10, 2008 1:42 pm
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thanks...
right now the GM of the company is looking into the problem... i am hoping the problem can be resolved without having to include a 3 rd party.. |
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primera5fw
Riding on 13's
Joined: 10 Feb 2006
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Posted: Tue Jun 10, 2008 1:43 pm
Post subject: |
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| car pulling to the left and wobbling feeling in left front wheel |
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RichieRich
2NR MILF Hunter
Joined: 01 Jun 2003
Tech posts: 6077
Location: being underestimated by the less fortunate...
My 2NRide: Toyota vigo
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Marcos Dios
Ricer
Joined: 21 Jan 2008
Tech posts: 18
Location: Gasparillo
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Posted: Tue Jun 10, 2008 5:22 pm
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| When are people going to learn???? If you're not in the USA, don't buy a f_ord!!!!!! |
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Rush
3NE 2NR for life
Joined: 15 Oct 2006
Tech posts: 164
Location: pos
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Posted: Tue Jun 10, 2008 8:22 pm
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i have two fords,
one bought second hand and one bought new,
the new one up till today has never had any problems
the second hand one, bought after 1 year local use, needed its alternator changed
give that car parts for these are expensive...
but other than that in my opinion
they dont give problems...
well at least for the 1st 5- 7 years of owning one...
and the ford we buy here, is ford europe
made totally different than ford america... |
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slow323
Trinituner Peong
Joined: 18 May 2005
Tech posts: 437
Location: pos, maraval
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Posted: Wed Jun 11, 2008 12:49 pm
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i had the same prob with my almera and massy didn't find the prob is only until i told them thas the only area i want checked then magically the prob was found turned out real parts of the suspension needed changing.
those guys are taking u for a ride i believe they must be just balancing and adjusting the alignment which would solve nothing |
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Nigson
Street 2NR
Joined: 25 Dec 2006
Tech posts: 65
Location: In front my laptop
My 2NRide: Suzuki SX4
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Posted: Wed Jun 11, 2008 1:43 pm
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F ix
O r
R epair
D aily
These car dealers love you until you drive the car outta of the showroom Then when you call them they behave like you harassing them but Buying a F-rd is a No No---- |
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damieG82
3NE2NR is my LIFE
Joined: 02 Feb 2007
Tech posts: 725
Location: Diego Martin (or @ d beach)
My 2NRide: Mazda 323f (Lantis)
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Posted: Wed Jun 11, 2008 4:01 pm
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| Nigson wrote: | F ix
O r
R epair
D aily
These car dealers love you until you drive the car outta of the showroom Then when you call them they behave like you harassing them but Buying a F-rd is a No No---- |
Totally asinine point of view! First, as far as I learnt in school, fix and repair are synonyms, so you're being redundant (and retarded)! Between my immediate and extended family, we've owned over 10 Fords... everything ranging from Cortinas, to Mondeos and Focus... and I gotta say, once you service them on time, they're trouble free cars.
Next, anything man-made is susceptible to problems. I personally know people who have had problems with brand new models of Toyota RAV 4 and Corolla, Nissan Tiida, X Trail, Cefiro and Frontier, Mazda 3, Mistubishi Lancer, Audi A4, VW Bora, Honda Accord, just to name a few.
The fact is cars role off assembly lines by the thousands daily, so its natural to expect 'lemons' every so often. The real issue here is dealership service and competence of their staff... things that are sorely lacking in TnT. Has absolutely nothing to do with brand! |
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primera5fw
Riding on 13's
Joined: 10 Feb 2006
Tech posts: 8
Location: pos
My 2NRide:
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Posted: Wed Jun 11, 2008 6:43 pm
Post subject: |
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| thanks for the views and advice |
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